Our industry professionals Meet the founder of Sparrow Insurance, Sue Sparrow - a leading innovator in Australia’s insurance industry. While she didn’t plan to become a trailblazer in specialised beauty, cosmetic injectables, and medical insurance, her experience in the industry soon revealed three major issues that business owners face: lacking understanding and attention from insurance providers, feeling overwhelmed by the process of organising insurance, and having inadequate coverage. Seeing how these issues impacted people’s professional, emotional, and financial well-being, Sue was inspired to make a difference. Her mission: to educate and empower beauty, aesthetics and medical industry professionals to make wise insurance choices tailored to their unique needs. That’s why Sue founded Sparrow Insurance; to deliver simple, personalised insurance solutions tailored to each client’s business needs. Sue and her team take the time to understand each business’s unique requirements, ensuring proper coverage and support throughout the entire insurance cycle. Book your appointment now for a free consultation with this insurance industry innovator and expert to assess your business insurance. SUE SPARROW Sparrow Insurance Estelle is the founder of BOSS Coaching, a powerhouse support Mentor and High Performing Salons Coach for salon owners across Australia and New Zealand who are ready to grow, scale, and lead with confidence in business and in life. With over 20 years of hands-on business experience, Estelle is known for helping salon owners’ step into confident and heartfelt leadership, build strong, high-performing teams, and scale their salons to consistent $20k weeks and beyond without losing themselves, their time, or their sanity in the process. She doesn’t sugarcoat the truth, and she doesn’t throw fluff at you. Instead, Estelle brings real-world strategies, mindset breakthroughs, and straight-talking guidance that’s deeply grounded in the day-to-day reality of running a salon while also juggling motherhood, team drama, client expectations, and everything in between. Estelle’s work is about more than systems, sales scripts or fancy spreadsheets, it’s about helping salon owners make clear, confident decisions that align with who they are and where they want to go. Whether you’re stuck in survival mode or ready to scale with structure, Estelle meets you where you are and coaches you through every step with equal parts empathy and strategy. ESTELLE CARROLL BOSS Coaching 44 | BEAUTY EXPO AUSTRALIA BEAUTY BOOK
